Helpful answers

Common carpet cleaning questions

Clear answers before you book. For a quote specific to your property, call or text us.

How much does carpet cleaning cost?

Pricing depends on the number and size of areas, access, soil level and any specialty treatments. Call with your room list or square footage for a quote. Our residential minimum is typically $120 for up to two rooms; special access or travel can change the price.

How long will the carpet take to dry?

Drying time varies with the cleaning method, carpet, ventilation, humidity and how heavily the area was treated. We will explain the method used and give care instructions after the job.

Do I need to vacuum before you arrive?

If possible, remove loose items and vacuum heavy debris before the appointment. Let us know if you need dry vacuuming included so it can be added to the scope.

Can you remove every stain?

No cleaner can guarantee every stain will come out. The fiber, stain type, prior products and how long the stain has been there all affect the result. Point out problem spots so we can assess them.

Do you treat pet urine and odor?

Yes. We offer targeted enzyme and pet treatments. The affected area and depth of contamination determine the work needed; treatment is quoted separately when appropriate.

What is included in a standard carpet cleaning?

A typical service includes inspection, pre-spray, deodorizer treatment and a neutralizing rinse with extraction. Spot treatment and agitation depend on the condition. We confirm your exact scope in the quote.

Do you clean commercial carpet and apartment turns?

Yes. We work in offices, common areas, hallways and apartment units. Share your approximate square footage, access instructions and timing so we can recommend a suitable method.

Can you clean tile, upholstery and vinyl floors too?

Yes. We clean tile and grout, upholstery, area rugs, vinyl and LVP, plus select hardwood surfaces. Tell us the material and what condition it is in when requesting a quote.

Do you provide emergency water extraction?

Yes. Call immediately with the affected rooms, water source if known, and whether the source has been stopped. We will discuss availability, extraction and drying equipment needs.

What areas do you serve?

We serve Jacksonville, Orange Park, Mandarin, Julington, Saint Augustine, Middleburg, Jacksonville Beach, Atlantic Beach and Neptune Beach. Call to confirm availability for your address.

Still have a question?

Tell us about the surface, the area and what concerns you. We will help you understand the next step.

Call 904-370-3391